Legal
Privacy Policy
How Narro collects, uses, and protects information when you use narro.co.za or contact us.
Last updated: 10 July 2026
Who we are
Narro (“we”, “us”) operates narro.co.za. We provide digital marketing services and Persuadeo OS for small businesses and solo marketing operators.
Contact: WhatsApp +27 73 892 6630 or via our contact form.
What we collect
- Enquiry data — name, email, phone/WhatsApp, service interest, and message when you submit a form or message us.
- Usage data — pages viewed, device/browser type, approximate location, and referral source via analytics tools (e.g. Google Analytics / Tag Manager).
- Cookies — used for analytics, performance, and remembering preferences where applicable.
How we use information
- To respond to enquiries and deliver services you request
- To improve the website, offers, and Persuadeo OS experience
- To measure marketing performance (including WhatsApp and form conversion events)
- To meet legal or accounting obligations where required
We do not sell your personal information.
Sharing
We may share data with processors who help us operate (hosting, email, analytics, CRM/automation). They may only use data to provide those services. WhatsApp messages are processed under Meta’s terms when you contact us on WhatsApp.
Retention
Enquiry records are kept as long as needed to manage the relationship and for reasonable business records, then deleted or anonymised when no longer required.
Your choices
You may ask to access, correct, or delete personal information we hold about you, or withdraw consent for marketing messages, by contacting us on WhatsApp or the contact form. You can also control cookies via your browser settings.
Security
We use reasonable technical and organisational measures to protect information. No online transmission is 100% secure.
Changes
We may update this policy from time to time. The “Last updated” date at the top will change when we do.